What is a Knowledge Management System ?
Knowledge is the core to greater efficiency in all business processes. A tsunami of text-based business data threatens to flood organizations of all sizes. Modern dynamic knowledge management software learns the handling of users with content in business correspondence, knowledge bases, websites and archives.
Knowledge in the company is increasingly becoming a decisive competitive factor for companies. Knowledge management is therefore an important topic for companies.Knowledge management is the creation, storage, distribution and application of knowledge.The task of knowledge management in companies is to systematically record and document relevant external and internal knowledge.Knowledge management supports the achievement of corporate goals and involves the individual employee as the bearer of organizational knowledge.Knowledge management can increase added value and improve transparency within the company.
Storage of explicit knowledge (documents, database entries, images, Saving search queries, results)
Visualization and aggregation
Structuring of knowledge (taxonomies, topic maps, knowledge maps) & Explication of not easily explicable knowledge (graphics, pictures)
Finding and retrieving required information (Filter, Similarity Search , result ranking )
Collaboration of people, groups and organizations (via groupware)
” YOUR KNOWLEDGE IS AT THE RIGHT PLACE AT THE RIGHT TIME ”
Accelerate the search for relevant knowledge by making it available to the user where it is needed and when it is needed. With Violet KMS , you form the basis for efficient customer service in the omnichannel environment. Provide consistent, up-to-date and quality-assured knowledge from a central source at each touchpoint.
ADVANTAGES OF VIOLET KMS
Give your company gift of Knowledge Management System
Powerful & Easy
FIND KNOWLEDGE FAST AND QUICK
Through a powerful search engine, Violet KMS finds all the knowledge you are looking for. Search in created texts or all attached documents.
Fast & Efficient
KNOW KNOWLEDGE EFFICIENTLY
The easy-to-use knowledge tree combines push messages with smart workflows, allowing you to share content the way you want it.
KNOW KNOWLEDGE OF ALL CHANNELS
Strong rights and role management, multiple apps and an open API allow you to seamlessly integrate Violet KMS into your business.
Our Process & Services
Violet KMS support is always there for you!
ALL SOURCES AND FILE TYPES
Download all common file formats like Word, Excel, PDF or Powerpoint and many more in the system. These file formats are also indexed and searched by the system – as well as your knowledge content in text form.
Intelligent algorithms learn with every user interaction to improve your search. As you search, you’ll find knowledge faster with automated suggestions and recommendations. Synonyms even help you to find the knowledge after you have not searched.
If you use Violet KMS as an installation in your company, the security of the systems is of course in their hands. For the SaaS solution from Violet we guarantee the highest safety standards.